The WH Shop is dedicated to the satisfaction of our guests. We understand the importance of self care so we process & ship completed orders within 24 hours. Orders placed over the weekend will ship on Mondays. Currently we ship using USPS or UPS depending on cost at the time of shipping with anticipated shipping of 2-3 business days for East Coast & 4-6 days for West Coast shopper. Please be aware of major holidays as these tend to effect our carriers ability and shipping schedule. As we continue to anticipate delays due to the COVID-19 pandemic we welcome communication via email at info@thewhshop.com for further assistance if needed.

We are happy to accept the return of unused items in their original condition and packaging. Store credits are provided for returned items minus shipping cost. To take advantage of this service, simply ship us your products to:  The WH Shop12 Park Street, Brooklyn, NY 11206. All items must be in their original condition to ensure a store credit can be issued. Return shipping cost is that of the consumer. For more information, please email us at info@thewhsop.com.